Frequently Asked Questions
Stop medication and call 911 or follow up with your local emergency room
Typically medication adjustments require a follow up appointment for assessment and education purposes. Trials are typically 3-4 weeks long.
Once your first appointment is booked your login will be your email under “existing client”. Each login will be an instant sign on link sent to your email to access. In the patient portal you can request an appointment, message your provider or office assistant, pay invoices, and access forms such as intake documents and refill questionnaires. Patient Portal Booking Link
No, the refill rate applies to all medications on file at that time assuming you are stabilized on the medication at the current dose.
Controlled medications are limited to a 30 day supply, you may request a new refill 23 days after your last script and also requires completion of a refill questionnaire located in your patient portal. You may go up to 90 days without a follow up appointment via this method for control substances. All other medications can be given in 90 day increments if stabilized for over 3 months.
Send a text to a HIPAA compliant line 877-769-5206 with an alternative pharmacy name and address with your contact info or sign up or next day home delivery. Most requests will be processed same day, latest by next business day.
At this time all services are paid by card only, you may use your insurance for medications at the pharmacy or utilize a coupon website such as goodrx.com for prescription discounts.
Medications will be electronically sent to the pharmacy of your preference or next-day home delivery, no hard copies are needed.
In most cases, patients who are currently stabilized on their medications can have their scripts transferred to this service.
Diagnosis and treatment for: ADHD, various forms of anxiety disorders, binge eating disorder, depression, PTSD, PMDD, insomnia, alcoholism, and others. Due to limitations of telemedicine patients with history of psychosis, recent suicide attempt or suicidal thoughts in the past 6 months, thought disorders, bipolar type 1, and forms of dementia are excluded.
Clients have access to a secure messaging portal for questions, responses will be sent back within next working business day. Follow ups and refills may be requested via the portal.
You may also text the HIPAA compliant line at 877-769-5206