What happens if I have a bad side effect?
Stop medication and call 911 or follow up with your local emergency room
What if I want to change my dose or change medications?
Typically medication adjustments require a follow up appointment for assessment and education purposes. Trials are typically 3-4 weeks long.
What’s included in the monthly rate?
Monthly rate includes one medication adjustment visit per month or medication refills, you may also contact the provider via the portal for medication adjustments under the provider’s discretion.
Do I have to pay $49 per medication?
No, the refill rate applies to all medications on file at that time assuming you are stabilized on the medication at the current dose.
What about refills?
Controlled medications are limited to a 30 day supply, you may request a new refill 23 days after your last script. You may go up to 90 days without a follow up appointment via this method for control substances. All other medications can be given in 90 day increments if stabilized for over 3 months.
My pharmacy is out of stock what do I do?
Send a text to a HIPAA compliant line 877-769-5206 with an alternative pharmacy name and address with your contact info. Most requests will be processed same day, latest within 24 hours.
Do you take insurance?
At this time all services are paid by card only, you may use your insurance for medications at the pharmacy or utilize a coupon website such as goodrx.com for prescription discounts.
How would I pick up my medication?
Medications will be electronically sent to the pharmacy of your preference, no hard copies are needed.
Am I able to transfer my current scripts?
In most cases, patients who are currently stabilized on their medications can have their scripts transferred to this service.
What conditions to do you treat?
Diagnosis and treatment for: ADHD, various forms of anxiety disorders, binge eating disorder, depression, PTSD, PMDD, insomnia, erectile dysfunction, alcoholism, and others. Due to limitations of telemedicine patients with history of psychosis, recent suicide attempt or suicidal thoughts in the past 6 months, thought disorders, bipolar type 1, and forms of dementia are excluded.
How do I contact my provider?
Clients have access to a secure messaging portal for questions, responses will be sent back within 24 hours. Follow ups and refills may be requested via the portal.
You may also text the HIPAA compliant line at 877-769-5206